Search This Blog

Thursday, November 13, 2014

Stitch up - foiled

The Gorse Fox, obviously, had to sort out insurance for the Silver Vixen's new car. As his own insurance was about to renew it made sense to try and look at both vehicles together. He phoned his insurance company and got a quote for the SV's broomstick. He was not impressed and told them he thought the quote to be high and shouldn't they try and do better. They were not interested... and were going to charge him for amending the policy.

He phoned the insurance division of his bank (a perk of his account, and a department within the same insurance company he had just be speaking with). He asked for a quote. They offered to pay any exit fees from the existing policy and managed to come up with a quotation that was less for both cars than the original quote for just one. Deal done.

GF phoned the original insurer back and told them to cancel both existing policies. The agent asked why and when GF told him of the the price difference he offered to try and beat it. Too late, explained the GF - you should have done that to start with, and not tried to stitch up a loyal, long term customer. He said he understood but said that a cancellation fee was due. GF told him that was fine because the other department of his company was going to pay it.

GF allowed himself a smug little chuckle as he put the phone down.

No comments: